Overview:
We are a busy and well-established Family & Internal Medicine practice located in Needham, MA, seeking a dedicated and organized Practice Assistant (Medical Secretary) to join our administrative team. This is a full-time position (40 hours/week) that plays a vital role in ensuring the smooth day-to-day operations of our front office and patient scheduling activities.
Responsibilities:
- Schedule patient appointments accurately and efficiently
- Verify insurance eligibility and coverage
- Answer and triage incoming phone calls
- Process prior authorizations for medications and services
- Communicate with patients regarding appointments, paperwork, and billing inquiries
- Provide general administrative support to physicians and staff
- Ensure a welcoming, professional experience for all patients
Qualifications:
- Previous experience in a medical office or primary care setting preferred
- Knowledge of insurance processes and prior authorizations
- Proficiency with electronic medical records (EMR) systems is a plus
Requirements:
- COVID-19 Vaccination + Booster required at time of submission
- 2024-2025 Flu Vaccine required (No declinations accepted)
- If not currently vaccinated for the flu, an attestation stating the vaccine will be received prior to start is acceptable
Education:
High school diploma or equivalent. Medical Administrative Office education a plus.
Licensure, Certification & Registration: None
